Shipping policy

Shipping & Delivery

  • Delivery times vary as products are shipped from international suppliers.

  • Estimated delivery time is 9–20 business days, depending on your location.

  • We are not responsible for customs duties, taxes, or delays due to border checks.

    1. Shipping Overview

    We are proud to offer worldwide shipping, including throughout the UK. As a drop shipping store, our products are shipped directly from our international suppliers (e.g., China, USA, EU), which allows us to keep prices competitive.

    2. Shipping Destinations

    We ship to:

    • The United Kingdom (including England, Scotland, Wales, and Northern Ireland)

    • Most international countries
      If your country isn’t listed at checkout, please contact us before placing an order.

    3. Processing Time

    • Orders are processed within 1–5 business days after payment is confirmed.

    • During peak seasons or holidays, processing times may be extended.

    4. Estimated Delivery Times

    Region Estimated Delivery Time
    United Kingdom 9–20 business days
    Europe 10–25 business days
    USA/Canada 10–20 business days
    Rest of World 15–30 business days

    📦 Please Note: Delivery times may vary due to customs, postal delays, or supplier location.

    5. Shipping Fees

    • Standard shipping is free for orders over £[70].

    • Orders under the threshold may incur a flat shipping fee of £[15], depending on the destination.

    • Any shipping charges will be calculated and displayed at checkout.

    6. Tracking Information

    • Most orders come with tracking. You will receive a tracking number via email once your order has shipped.

    • It may take a few days for the tracking to update depending on the courier.

    7. Customs, Duties & Taxes

    • For UK orders, VAT is included at checkout.

    • For international orders, you may be responsible for customs duties, import taxes, or other fees imposed by your country. We are not responsible for these charges.

    8. Lost or Delayed Packages

    • If your order hasn’t arrived after 30 working days, please contact us for a resolution.

    • We are not responsible for lost parcels due to incorrect shipping addresses provided by the customer.

    9. Order Changes & Cancellations

    • You can request a cancellation within 12 hours of placing your order. After this time, the order may already be processing.

    • Shipping details cannot be changed once the order is dispatched.